PERSONAL DATA PROTECTION POLICY

We, Vietnam Law Communication Joint Stock Company (hereinafter referred to as “LuatVietnam” or “we”), understand that when you agree to use LuatVietnam's services, you are placing your trust in us by providing your personal data. We recognize the importance of the personal data you provide and continually strive to protect it to the fullest extent possible.

LuatVietnam's Personal Data Protection Policy (hereinafter referred to as the “Policy”) informs you about the personal data we collect and process, the purposes and methods of processing, the retention period, and your rights and obligations concerning your personal data under Vietnamese personal data protection laws.

This Policy applies to all LuatVietnam services. We will provide additional necessary information relating to specific services.

This Policy may be updated from time to time as necessary, and the latest version will be published on our website, LuatVietnam.vn. Therefore, LuatVietnam recommends that you check this Policy periodically on our official website.

Please be assured that we respect your privacy and commits to handling your personal data with the utmost care.

CONSENT TO THE PROCESSING OF PERSONAL DATA

We recommend that you read and fully understand this Policy and voluntarily provide your consent before we begin any personal data processing activities.

By accessing, registering for, or using LuatVietnam's services, websites, or applications, you confirm that you have carefully read, fully understood, and accepted this Policy.

Your consent is not required where the law permits us to process personal data without it, including (i) to support the activities of competent state authorities in accordance with applicable law and/or (ii) to perform contractual obligations.

You may withdraw your consent to LuatVietnam's processing of your personal data or request the deletion of your personal data by following our instructions iat the relevant time. Please note, however, that withdrawing consent may in some cases prevent us from continuing to provide our services to you fully and effectively. Withdrawal of consent will not affect the lawfulness of any processing performed on the basis of your consent before its withdrawal.

PURPOSES OF THE PROCESSING OF PERSONAL DATA

Our primary purpose in processing your personal data is to provide you with the best possible service experience. LuatVietnam may process your personal data for one or more of the purposes listed as follows (hereafter called the “Purposes”):

Providing services, including but not limited to: creating, administering, and updating user accounts; verifying user identities; providing customer care, support, and advice; addressing issues you raise; receiving your comments, requests, and complaints to improve service quality and customer care; conducting satisfaction surveys to better understand your needs; and administering, operating, and enabling your use of services when you interact with LuatVietnam;
Entering into contracts as agreed between you and LuatVietnam;
Maintaining, evaluating, and improving the quality of LuatVietnam's websites, applications, and related services;
Conducting market research and analysis, analyzing trends, and evaluating the project's success;
Marketing and advertising activities;
Internal archives; managing and backing up data for disaster recovery or similar purposes;
Complying with legal obligations if necessary, including but not limited to when required, advised, requested, or otherwise directed by legal advisors or any legal provisions, subordinate legal documents, legal documents or requirements by the Government or any competent authorities in the local or foreign areas; in the implementation course of legal obligations, including information disclosure, promotional reports, archives, audit, investigation, complaint or disput resolution, and other obligations; to comply with court' orders or legal requirements; to enforce terms and conditions or other agreements; and to protect our rights and assets in the event of a complaint or dispute.
Protecting LuatVietnam's lawful interests and rights where necessary;
Other purposes related to those listed above.

PERSONAL DATA COLLECTED AND PROCESSED BY US

The personal data processed by LuatVietnam includes, but is not limited to, the information listed below and may change depending on the type of service and how you interact with LuatVietnam:

Basic personal data

Full name and other names (if any)
Date of birth;
Gender;
Address;
Nationality;
Personal image
Phone number and personal identification number (if any);
Information of personal digital accounts and data reflecting activities and activity history in the cyberspace.

Confidential personal data

Payment information: payment method (cash, bank transfer, or installment payments), payer, and other payment details.

Other personal data such as: reviews, ratings and other information help LuatVietnam have more appropriate and effective services; other personal data arising during the course of LuatVietnam's service provisions and your service use and interactions with us.

THE PROCESSING METHOD OF PERSONAL DATA

LuatVietnam uses one or more methods to process or otherwise act upon your personal data, including but not limited to collecting, recording, analyzing, verifying, storing, modifying, disclosing, combining, accessing, retrieving, recovering, encrypting, decrypting, copying, sharing, transmitting, providing, transferring, deleting, or destroying personal data, and performing other related actions.

ORGANIZATIONS AND INDIVIDUALS AUTHORIZED FOR THE PROCESSING OF PERSONAL DATA

You agreed that, LuatVietnam may jointly process your personal data with following organizations and individuals in order to provide with the best services.

Organizations and individuals that are LuatVietnam partners or affiliates. We ensure that these are trustworthy organizations and individuals. In such cases, your personal data will be processed under our instructions, in accordance with this Policy and all other appropriate security and safety measures;
Competent state authorities, where required and permitted by law.

LuatVietnam commits that personal data joint processing will only be performed if necessary to fulfill the Purpose or as specified by law.

START TIME AND END TIME OF PERSONAL DATA PROCESSING

LuatVietnam will process your personal data from the time of Purpose of personal data processing arises until:

You have clearly withdrawn your consent to process your personal data or requested to terminate. In such cases, LuatVietnam may still archive the necessary for the contracts/services agreed upon and signed among two parties.
Receive the request to terminate the personal data processing from the competent state authority;
Purpose of personal data processing has been fulfilled or is no longer necessary or appropriate.

HOW TO UPDATE YOUR PERSONAL DATA

You may update your personal data as follows:

If you have an account on LuatVietnam.vn, you can update your personal information directly on our website. Please note that you are responsible for keeping your account information and password while using, interacting and experiencing with our services.
If you need to change or update any other personal information, please contact LuatVietnam as provided in the “Contact” section below.

RIGHTS AND OBLIGATIONS

Rights

You - in the role of data subject - shall have rights or ask LuatVietnam to do in the course of processing your personal data as follows:

View, correct or ask to correct your personal data
Withdraw your consent to the processing of your personal data;
Restrict the processing of your personal data;
Object to the processing of your personal data in order to prevent or restrict the disclosure or the use of personal data for advertising or marketing purposes;
Protect your personal data as specified by law;
Delete your personal data.

If your request is capable of disclosing another person's personal data, of if you ask us to delete information that we are required to archive as specified by law or we have lawful interest in retaining, or if your request is subject to legal restriction, these rights may be limited.

Obligations

You - as the data subject, shall have obligations to: (1) protect your own personal data; (2) respect and protect the personal data of others; and (3) provide complete and accurate personal data with your consent to LuatVietnam for the processing of personal data.

USE OF COOKIES

“Cookie” is a small file placed on your device when you visit a website. It records information about your device and browser and, in some cases, your preferences and browsing habits.

LuatVietnam collects cookie information by the web browser you use whenever you visit LuatVietnam website, including your IP address, browser type, language, access time, and the addresses accessed by your browser, so that your previous settings can be restored on your next visit.

OTHER COMMITMENTS REGARDING THE PROCESSING OF PERSONAL DATA

LuatVietnam commits to make the processing of personal data lawfully, fairly and transparently for clear and specific purposes in this Policy as specified by laws.

LuatVietnam commits to use multiple information-security technologies to protect your personal data against unauthorized retrieval, use and disclosure.

However, Internet is not a secure means of communication and that sending and receiving information on the Internet can take risks, including unauthorized access and interference by third parties. We therefore recommend that:

You should keep your password confidential and do not share it with anyone.
You should save your personal devices (phones, tablets, personal computers) in the course of using our services and signing out your account

Besides, please also note that some links on LuatVietnam platforms lead to third-party websites or mobile applications. Those websites or applications may have their own notices and policies on personal data protection and processing that differ from this Policy. LuatVietnam is not responsible for the processing or protection of personal data by any third party, including a third party that operates a website, application, system, platform, or service linked from a LuatVietnam platform. The inclusion of a link on a LuatVietnam platform does not constitute LuatVietnam's endorsement of the linked website, application, system, platform, or service. LuatVietnam is not responsible for the processing of personal data or protection policies and practices of other organizations, such as Facebook, Apple, Google, Microsoft, any other developer or provider of software applications, platforms, social media, or operating systems, any wireless service provider, or any device manufacturer, in relation to personal data you disclose to those organizations or individuals through or in connection with LuatVietnam's platforms.

CONTACT

If you have any questions, concerns, or feedback regarding this Policy, or wish to request a correction to your personal data, please contact LuatVietnam by following information:

VIETNAM LAW COMMUNICATION JOINT STOCK COMPANY

Hanoi office: 3rd Floor, IC Building, No. 82 Duy Tan Street, Cau Giay Ward, Hanoi

Ho Chi Minh City office: 3rd Floor, PLS Building, 607–609 Nguyen Kiem Street, Duc Nhuan Ward, Ho Chi Minh City

Email: cskh@luatvietnam.vn - Hotline: 0938 36 1919